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Shawn Nauert

Executive VP, Development

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Clear Strategies for Brand-Centric Outsourcing™ Success

Understand the top ten clear strategies to deliver the lowest total cost of highly effective Brand-Centric Outsourcing™. Read More

Brand-Reflection Outsourcing™

Lower Costs Without Costing Your Brand.

ELA Replaces SLA:

What You Need to Know.

Optimize the Customer Experience with a Clear Reflection of Your Brand in Every Interaction

Outsourcers “cherry-pick” work that is simple to perform, leaving companies few viable options for driving brand loyalty, CSAT and cost savings.