• CLEAR REFLECTION SERVICES for CUSTOMER CARE

    Distance your brand from outsourcing. Define your customer experience with STRATEGY and BRAND MIRRORING for the lowest total cost of brand ownership, orchestration and optimization.

  • CLEAR REFLECTION SERVICES for CUSTOMER CARE

    Distance your brand from outsourcing. Define your customer experience with STRATEGY and BRAND MIRRORING for the lowest total cost of brand ownership, orchestration and optimization.

  • CLEAR REFLECTION SERVICES for CUSTOMER CARE

    Distance your brand from outsourcing. Define your customer experience with STRATEGY and BRAND MIRRORING for the lowest total cost of brand ownership, orchestration and optimization.

Stop Outsourcing.
Start Mirroring.
ELA Replaces SLA:
What You Need to Know.
TOP 10
Clear Harbor Advantages

TCO3: Understanding ALL Dimensions
of Customer Care Cost

Your long-term success is riding on much more than your hourly fee for contact center services.

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Identifying New Opportunities for Business Extension Across the Customer Care Spectrum

Outsourcers “cherry-pick” work that is simple to perform, leaving companies few viable options for driving brand loyalty, CSAT and cost savings.

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It's time to Rethink, Reimagine and Reengineer Customer Care.

Clear Harbor solves the outsourcing problem with strategy and brand mirroring, a solution that extends and clearly reflects your business to your customers.

Clear Reflection Services from Clear Harbor provide a new, precise strategy and brand mirroring approach that extends your customer care business based on...

Foundational Alignment

Foundation-building processes to achieve ground-level alignment with client strategy, environment and aspirations

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Longitudinal Management

Obliteration of management silos and connection of all processes necessary to move from goal to successful result

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Agent Optimization

Scientific approach to creating super-productive agents and a culture that is ideal for reflecting the client brand

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Reflection Results

Clear Harbor helps consumer electronics innovator iRobot upgrade customers to new products while keeping satisfaction levels high.

Get in Touch

We'd love to discuss your Customer Care and BPO needs.
Please contact us to receive an overview of our services, sample calls or if you have any other questions.