• CLEAR REFLECTION Services for Customer Care

    Distance your brand from outsourcing. Define your customer experience with STRATEGY and BRAND MIRRORING for the lowest total cost of brand ownership.

  • CLEAR REFLECTION Services for Customer Care

    Distance your brand from outsourcing. Define your customer experience with STRATEGY and BRAND MIRRORING for the lowest total cost of brand ownership.

  • CLEAR REFLECTION Services for Customer Care

    Distance your brand from outsourcing. Define your customer experience with STRATEGY and BRAND MIRRORING for the lowest total cost of brand ownership.

  • CLEAR REFLECTION Services for Customer Care

    Distance your brand from outsourcing. Define your customer experience with STRATEGY and BRAND MIRRORING for the lowest total cost of brand ownership.

  • CLEAR REFLECTION Services for Customer Care

    Distance your brand from outsourcing. Define your customer experience with STRATEGY and BRAND MIRRORING for the lowest total cost of brand ownership.

  • CLEAR REFLECTION Services for Customer Care

    Distance your brand from outsourcing. Define your customer experience with STRATEGY and BRAND MIRRORING for the lowest total cost of brand ownership.

  • CLEAR REFLECTION Services for Customer Care

    Distance your brand from outsourcing. Define your customer experience with STRATEGY and BRAND MIRRORING for the lowest total cost of brand ownership.

Stop Outsourcing.
Start Mirroring.
Read More
ELA Replaces SLA:
What You Need to Know.
Read More
TOP 10
Clear Harbor Advantages
Read More

TOTAL Cost of Brand Ownership: Understanding ALL Dimensions of Customer Care Cost

Your long-term success is riding on much more than your hourly fee for contact center services.

Read More

Identifying New Opportunities for Business Reflection Across the Customer Care Spectrum

Outsourcers “cherry-pick” work that is simple to perform, leaving companies few viable options for driving brand loyalty, CSAT and cost savings.

Read More

It's time to Rethink, Reimagine and Reengineer Customer Care.

Clear Harbor solves the outsourcing problem with strategy and brand mirroring, a solution that extends and clearly reflects your business to your customers.

Read More

Clear Reflection Services from Clear Harbor provide a new, precise strategy and brand mirroring approach that extends your customer care business based on...

Foundational Alignment

Foundation-building processes to achieve ground-level alignment with client strategy, environment and desired customer experience

Read more

Longitudinal Management

Obliteration of management silos and connection of all processes necessary to move from goal to successful result

Read more

Agent Optimization

Scientific approach to creating super-productive agents and a culture that is ideal for reflecting the client brand

Read more

Reflection Results

Clear Harbor helps consumer electronics innovator iRobot upgrade customers to new products while keeping satisfaction levels high.
iRobot Case Study

Get in Touch

We'd love to discuss your Customer Care and BPO needs.
Please contact us to receive an overview of our services, sample calls or if you have any other questions.