You are Clearly EXTRAORDINARY!
Grenada, We are Clearly Hiring!
No previous experience required—we teach you
Clear Harbor is one of the very few institutions that do not require previous experience. We provide the necessary training.
Clear Harbor promotes from within
We pride ourselves on promoting from within. Most of our current supervisors and managers started off as agents.
Leadership training
Clear Harbor provides leadership training on all levels of the business.
Personal and professional growth opportunities
We care about our employees and work to provide excellent opportunities for personal development and professional growth including learning how to manage emotions, how to compete without being aggressive, and how to deal with schedules and structure. We also help you sharpen your interpersonal, communication, and language skills.
Friendly environment
We run our business in a professional but friendly environment with a relaxed dress code.
Frequently Asked Questions (FAQs)
Customer Service Agents
Here’s what our agents say about working at Clear Harbor…
Clear Harbor’s environment is exceptional. The environment is clean and welcoming; I think everyone would like to work in a place where they feel at home. And Clear Harbor is that type of place and environment.
I like working at Clear Harbor because it has helped me become more resourceful; I had to learn how to help meet my clients’ and applicants’ needs without being dependent on my supervisors. It helps to develop your confidence.
Looking for employment opportunities on other islands?
Dominica
St. Vincent
We’re looking for individuals who
want to BE EXTRAORDINARY!
Extraordinary Beliefs
Extraordinary Jobs and Programs
Extraordinary Values
- Honesty and integrity in client, partner and associate relationships
- Action on all commitments carried out with urgency and accountability
- Respect for associates as the foundation for client value delivery
- Balance between work and life for family harmony and stability
- Opportunity for associates and communities through profitable operations
- Responsibility to do what is right and fair for all involved
Be at Clear Harbor Today
Customer Service Agent
and provide helpful information to customers while serving as the voice of a client brand.
Responsibilities include:
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Deliver world-class customer service by identifying customer concerns and asking clarifying questions to aid in efficient problem resolution
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Display patience and tolerance while addressing diverse and difficult customer issues in a timely, pleasant and accurate manner
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Resolve customer/client problems and internal issues quickly, urgently and professionally
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Meet and exceed quality, customer satisfaction and performance goals in support of the client’s brand
Requirements include:
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Prior customer service experience is a plus
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Excellent oral and written communication skills, time management, computer literacy, demonstrated customer orientation, active listening and empathy
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Demonstrated ability to consistently achieve performance goals over time
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High School Diploma or 3 CESCs and English A required; English B, IT, Office Admin, two-year college degree or higher is a plus