Clear Harbor in the News

Media Contact:

Mark Bowen, Director of Marketing
(205) 447-3115

Fidel Edwards Joins Clear Harbor as Vice President of Operations

J.D. Power BPO award winner comes onboard to strengthen leadership team as major client implementation and regional expansion unfolds

ATLANTA, GA – April 15, 2019 — Clear Harbor, the leader in strategy and brand mirroring services for customer care, announced today that industry veteran Fidel Edwards will join the Clear Harbor executive team as vice president of operations. Edwards steps into this new management role designed to strengthen the Clear Harbor leadership team as a major new client implementation gets underway and as Clear Harbor continues to develop Saint Vincent and the Grenadines (SVG) as the company’s third operating location.

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Clear Harbor Named Employer of the Year by Grenada Chamber of Industry and Commerce

Clear Harbor HR and Finance Manager Claudia Downes accepts the GCIC Employer of the Year Award

Brand mirroring approach allows Grenada-based customer care agents to pursue mastery of the global brands they represent

ATLANTA, GA – November 26, 2018 – Each year, The Grenada Chamber of Industry and Commerce (GCIC) celebrates local businesses that provide an extraordinary employment experience and excellent products and services, both locally and overseas. At the 30th annual GCIC Business Awards for Excellence ceremony, held Saturday, November 17, in St. George’s, Grenada, Clear Harbor was honored by The GCIC with the 2018 Employer of the Year award.

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